Credit Policy
Start the conversation to established good relationship and business.
XXX Utilities’ Credit Policy sets out:
- the types of personal information that XXX Utilities may collect, hold, use and disclose that relate to a customer’s (your) credit eligibility (credit information)
- the way in which XXX Utilities collects, holds, uses or discloses credit information
- the purposes for which XXX Utilities collects credit information
- the other entities and businesses with whom XXX Utilities may share or exchange your credit information
- your right to request a correction of your credit information if it is considered inaccurate
- the process that the customer (you) should follow if you are unsatisfied with the way in which XXX Utilities has dealt with your credit information
- the process for updating XXX Utilities’s Credit Policy from time-to-time.
A full copy of XXX Utilities’s Credit Policy can be found here: Download
The Credit Policy should be read in conjunction with a copy of XXX Utilities’s:
Helpful Links
- Hardship Program
- Terms & Conditions
- Your Rights
- Concessions & Rebates
- Life Support
- Direct Debit Request
- Complaints & Disputes
- Credit Policy
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- Privacy Policy