Complaints Disputes
Start the conversation to established good relationship and business.
XXX Utilities is committed to receiving and resolving complaints in an accessible and transparent way.
A full copy of our Complaints Policy can be found here: Download
Contact Us to Lodge a Complaint
XXX Utilities accepts complaints lodged on our website, in person, or by telephone, email, or letter You may contact us at any time to lodge a complaint using the following contact details:
Mail: PO Box 6302 South Yarra, VIC 3141
Phone: 1300 585 135
Email: support@XXXutilities.com.au
External Dispute Resolution
All our customers have the right to contact the Energy & Water Ombudsman NSW (EWON) at any time for independent advice and assistance. EWON receives, investigates and resolves customer complaints and disputes.
EWON’s contact details
Energy & Water Ombudsman NSW (EWON)
Freecall: 1800 246 545
Freefax: 1800 812 291
Online: https://www.ewon.com.au/
Mail: Reply Paid 86550, Sydney South NSW 1234
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